Terms and Conditions


This Short-Term Guest Rental Agreement describes the relationship by and between Sun Valley Luxury Lodging, LLC (“Property Manager”) and ____________- (“Guest”), for this rental _______________________ located at ___________________________ (“Property”).

Property Manager represents properties owned by others.  We reserve the right to change accommodations if conditions beyond our control prevent the use of the property that was originally reserved.  Furthermore, Guests shall hold Property Manager and Property Owner harmless from any claims, causes of action or other liability for personal injury or death to Guest or invitee of Guest that are caused directly or indirectly from rental of said property.  Guest must accept the terms and conditions below before deposit is paid and reservation is confirmed.

1.  Departure & Arrival
ARRIVAL TIME IS 4 PM.  Early arrival can be arranged if conditions permit.
DEPARTURE TIME IS 10 AM.  Guests shall not sublet.

2.  Payments & Deposits
Guest understands that a 25% hold deposit is required when the reservation is booked; the full balance is due 90 days prior to the reservation arrival date.

3.  Vacation Rental Damage Policy
This Vacation Rental Damage Policy covers unintentional damages to the rental unit interior that occur during your stay, provided they are disclosed to management prior to check-out. The policy will pay a maximum benefit of $5,000.00. Any damages that exceed $5,000.00 will be charged to the credit card on file. If you damage the real or personal property assigned to your rental accommodation during the trip, the Insurer will reimburse the lesser of the cost of repairs or the Actual Cash Value of the property, up to $5,000.00. Certain terms and conditions apply. Full details of the Vacation Rental Damage coverage are contained in the Description of Coverage or Insurance Policy (www.vacationrentalinsurance.com/vacationrentaldamage).  By submitting payment for this plan, you authorize and request Generali Travel Protection and Insurance Services to pay directly Sun Valley Luxury Lodging LLC any amount payable under the terms and conditions of the Vacation Rental Damage. Please contact Sun Valley Luxury Lodging LLC directly if you do not wish to participate in this plan or assignment.  A refundable security deposit of no less than $2,500.00 (actual amount varies by property) is required in lieu of the Vacation Rental Damage Policy.

I understand and agree to the Vacation Rental Damage Policy ________________________(Guest)

4.  Vacation Rental Insurance Plan
You are a valued guest and we want to do everything possible to make your trip enjoyable and worry free.  Because the unforeseen and unexpected can occur that may cause you to cancel, interrupt, or delay your trip we recommend Vacation Rental Insurance Plan. This insurance helps protect your vacation investment.  The plan is optional but we strongly recommend it.  Please visit www.SunValleyLuxuryLodgings.com or call us at 1-888-767-8902 for more information.

 5.  Cancellations & Changes
The Cancellation Period is 91 or more days prior to the reservation arrival date.  Guest cancellations made for any reason 91 or more days from reservation arrival date will be refunded 100%.  Guest cancellations made within 90 days of reservation arrival date will forfeit the entire payment.  Within 90 days of reservation arrival date, changes made to a reservation that includes a reduction in the number of days stayed will forfeit the payment for those days.  There are no refunds for early departure. This Agreement must be received (via email or DocuSign) with the required signatures and monies owed according to the Agreement within 3 days or this Agreement will be canceled.

I understand and agree to the Cancellation and Changes Policy ________________________(Guest)

6.  Additional Charges
Guest agrees to supply a valid credit card number to Property Manager at the time they make a reservation.  Property Manager will keep this number on record in the event that Guests incur extra charges during their stay.

Guests acknowledge that damages, excessive cleaning needed due to misuse, requested special services, all service and replacement costs of lost, misplaced or damaged keys and / or garage openers are Guest’s responsibility and will be charged to the Guest’s credit card. 
If damage for which Guest is responsible exceeds the amount of any security deposit collected, or security deposit insurance coverage, Guest hereby authorizes Property Manager to charge Guest for such additional damage.

I understand and agree to the Additional Charges Policy X________________________(Guest)

7.  Property Usage
Every Property is rented with a maximum allowed occupancy.  Responsible Guest must be over 28 years old and present during the entire reservation.  Parties, events, or other gatherings are not allowed.  No illegal activity is allowed at the Property.  Guest may not deliberately or negligently destroy, deface, damage or remove any part of the Property.

8.  Good Neighbor Policies We respectfully request that you remember you are staying in someone’s home during your vacation; this is not an investment rental property. Guest is responsible for: keeping the Property safe and clean as property permits; disposal of all garbage and waste in a safe and clean manner; not rearranging the furniture and following the local noise ordinance with no excessive noise between 10pm and 8am.

9.  Housekeeping & Concierge Services
Housekeeping is not included during your stay, but may be available at an extra charge.  Given the limited resources please provide us with any housekeeping requests as early as possible.  Guest will be billed at $35 per hour, per housekeeper, minimum two hours for cleaning Monday – Friday and $45 per hour per housekeeper, minimum two hours on weekends and/or holidays.  Laundry is an additional cost.  Concierge services are billed at $50 per hour, minimum one hour.

10.  Pets & Smoking
Pets are not allowed.   Smoking and /or Vaping is not permitted on the Property premises including the outdoor deck.  If this policy is disregarded, Guest will be charged a fee of $2,500 and will be immediately evicted from property.

11.  Utility Services
Property Manager strives to provide excellent service to all Guests; however there may be times when a building service such as an elevator or a utility service, such as cable, internet, telephone, power or gas, has a problem outside of our control.  Also note that not all cell phone carriers have good reception in all areas of the valley.  If Guest experiences a problem with any service, Property Manager will do its best to have the respective contractor look at and repair the problem as soon as possible, however non-usability of said service does not constitute a failure on the part of Property Manager, nor will a refund or compensation be issued if the service cannot be made available.